David Lloyd Leisure offer the widest range of health and fitness facilities available in the UK. From gym equipment and racquet facilities, to swimming pools and health and beauty, no other group offers such a variety of fitness options.

Since David Lloyd Leisure opened their first club in Heston, Middlesex, in the late 1980’s, the company has gone from strength to strength. Now part of Whitbread PLC, the company is the UK’s number one health and fitness club operator, with in excess of 55 clubs and over 285,000 members.

As the company expanded, David Lloyd Leisure looked to its existing EPoS supplier, ECR Retail Systems, to develop a system that could meet the rapidly increasing demands of the business. The existing proprietary EPROM based Cash Registers were not providing either the management reporting or the security necessary to meet the needs of the business. Furthermore, the system did not offer a swipe card or credit void facility, essential to its club members.

We’ve developed a really strong relationship with ECR over the years,” Says Peter Marlborough, IT Services Manager. “So as our business grew, we asked them to evaluate our changing PoS needs. Because they were so familiar with our company, they were able to develop their Touch software to match our specific requirements. They also provided us with Touchscreen terminals, which were successfully trialled before commencing our Nationwide roll-out.”