In November 2019 the Vietnamese ferry company HUEFerry.com awarded Janeto -now ECR Vietnam- the contract to provide a unique, mobile MPoS solution enabling sales and payments for the busy ferry. ECR were delighted to design and develop the latest version of the company’s unique TicketPoS solution alongside Janeto.
Building on the company’s established Ferry Solution, in use since 2015 with Vietnamese carriers NGOC My Boat, TicketPoS is a cloud-based solution comprising front office sales, comprehensive back office and extensive tailored reporting, and full support from ECR’s head office in the UK. The system offers upselling prompts, upgrades, offers and discounts and a wide variety of features designed for both customer satisfaction and revenue generation.
TicketPoS manages timed and capacity-managed bookings, giving customers full control from their own device, mobile phone or computer. With inbuilt anti-fraud technology, dynamic QR codes and accepting all payment types, passengers can plan their journey and guarantee boarding upon arrival, beating the queues and getting the best prices guaranteed.
Ticket usage can be monitored, as can a wide range of data be mined from the extensive reporting available on ECR’s back office reporting tool.
Benefits of the system include: