At ECR we have firmly established ourselves in the leisure health and wellbeing sectors, supplying EPOS systems to health clubs and retirement villages for clients such as David Lloyd Leisure, Virgin Active, BUPA and Audley retirement villages. Our systems have been developed to include features which ensure health and wellbeing providers can efficiently organise the management of their transactions, sales, stock and orders far more effectively.

Customer Experience Management with ECR

We understand that ensuring the very best in customer service is paramount both to the leisure, health and wellbeing provider and to their clients. Our system manages each transaction, linking to client accounts and enabling purchases and services to be settled at a future point in time. Account status and permissions are fully managed within the system and visible to management ensuring a smooth running operation, and enabling clients to enjoy the benefits of the services on offer with maximum convenience.

Stock control with ECR

We know that leisure, health and wellbeing providers also require a system that makes ordering quick and easy. Our system monitors current stock levels notifying you when a re-order is required. It works in real-time, so regardless of whether you are managing a single branch or looking at the larger network, visibility of current stock is always available. If required, orders can also be generated automatically through the system, reducing the need for the micro-management of stock.